How long does video processing take on Dembed?

• The file is checked and the thumbnail and duration are generated automatically.
• Versions of the video in several qualities are prepared so it adapts to each viewer’s connection (HLS streaming).
• Content safety checks are run.

Free accounts have lower processing priority, so their videos take a few minutes to go public. Your library shows “Processing” with the approximate time left, and the video page updates by itself when it’s ready.

With Premium, processing is prioritized and your videos go public instantly.

• You can watch it: your dashboard preview works from the start.
• You can already copy the link or iframe and publish them: anyone who arrives early sees the “Processing” notice and, once it’s done, the video.
• You can change the title, folder or subtitles without waiting.

• Upload MP4 (H.264 + AAC): it’s the format that works best in every browser. MKV or MOV files with unusual codecs can fail or have no sound.
• Don’t upload needlessly heavy files: a well-compressed video uploads and processes sooner.
• If your connection drops, don’t start over: the upload resumes.

If the status changes to “Error”, the file is usually damaged or in a format the browser can’t play. Convert it to MP4 (H.264 + AAC) and upload it again.